Shipping & Returns
At Tucked & Threaded, we strive to make your shopping experience as smooth and hassle-free as possible. Below, you’ll find all the details about our shipping and returns policies. If you have any questions, don’t hesitate to reach out to us at hello@TuckedAndThreaded.com.
Shipping Information
Flat-Rate Shipping
- $7.95 flat-rate shipping within the U.S.
- FREE shipping on orders over $75!
Preparation & Shipping
- Some items ship from our she-shed within 1-3 days, while others are printed to order by our off-site printing partners. Preparation time varies by item, and printed-to-order items need production time before shipping. Items in the same order may ship separately and arrive on different days. Shipping transit time begins after the shipping label is printed.
- You’ll receive a confirmation email with tracking information once your order ships.
Local Pickup
- FREE local pickup is available in Greenfield, Tennessee and are ready in 1-3 business days.
- Choose the “Local Pickup” option at checkout, and we’ll notify you when your order is ready.
Shipping Carrier
- All orders are shipped via USPS.
- If you have specific shipping requests, please email us at hello@TuckedAndThreaded.com prior to placing your order.
Returns & Exchanges Policy
We want you to love your T+T purchase, but if something doesn’t work out, we’re here to help.
Eligibility
- Returns must be requested and postmarked within 30 days of your purchase delivery date.
- Items must be in new condition with tags attached. Items should be free of odors, pet hair, or any signs of wear or damage.
Exchanges:
- Exchanges must be requested and postmarked to us within 30 days from your purchase delivery date.
- Your item/s to be exchanged must be in new condition and once your shipping label has been purchased, we will ship out your replacement item/s
- Since we create our own items, stock varies and some items or sizes cannot be reproduced. If the item you request is not available in your size, you will have the option for a refund or to substitute your item with another in stock item.
Non-Returnable Items
- Accessories and other non-clothing items
- Intimates
- Leggings
- Sale/clearance items
How to Initiate a Return
- Email us at hello@TuckedAndThreaded.com with your order number and details about the item(s) you wish to return.
- We’ll provide you with further instructions to complete your return.
Shipping Costs
- Customers are responsible for all shipping charges associated with returns, including the original and return shipping costs.
Need Assistance?
If you have any questions or concerns about your order, shipping, or returns, please don’t hesitate to reach out to us:
📧 Email: hello@TuckedAndThreaded.com
📞 Call/Text: +1 (731) 697-5488
Thank You for Supporting T+T!
Your satisfaction is our priority, and we’re here to ensure your experience with Tucked & Threaded is as smooth as possible. Shop with confidence, knowing we’ve got you covered.