Do you offer returns or exchanges?
We will accept a return within 14 days from the ship date if the garment is defective or damaged. Please email us at firstname.lastname@example.org to begin this process. We offer free exchanges if contacted within 14 days of the ship date.
When will my product(s) ship?
We aim to ship items within 1-2 days of your order processing. However, since we are printing on garments, we may have to order pieces then print them. Depending on the type and amount of items, your order could take up to 2 weeks to ship. If you need an item by a certain date, we will try to accomodate the best we can.
Will I receive tracking information?
Yes, if in US. Once a shipping label is created you will receive an email containing the USPS tracking number. At this point, it will be your responsibility to contact USPS at (800) 275-8777 if any issues arise. If you wish for your package to be insured, be sure to select Priority Mail or Priority Mail Express option.
How long will it take to receive my package?
•First Class: 2-5 days in the US. 15-30 days if International.
•Priority Mail: 2-3 days in the US. 6-10 days if International.
•Priority Mail Express: 1-2 days if in US. 3-5 days if International.
Please feel free to contact us with any questions!!